AI Workshop for CS & Sales: Building AI Tools

This credential certifies completion of Trustoo's/TrustLocal's hands-on AI Workshop for CS & Sales, focused on building custom AI tools. Participants learned to design, build, and test call evaluation tool through a structured multi-round exercise: experiencing prompt failure firsthand, discovering evaluation rubrics, iteratively building and stress-testing it through different scenarios. The workshop is part of Trustoo's/TrustLocal's internal AI upskilling program aimed at empowering CS and Sales teams to integrate AI into their daily workflows.