apply active listening skills
provide constructive feedback
apply a range of feedback techniques
help employees overcome problems at work
develop creative solutions to workplace problems
demonstrate excellent personal management skills
act effectively as a role model in the organization
create a personal leadership development plan
build trusting relationships with employees
deliver presentations with confidence
Overcome barriers to communication
understand training and development in the organization
understand the importance of managing equality and diversity in the workplace
understand the principles of effective project planning and management
understand Maslow's needs hierarchy and how to apply the concepts to employee motivation and support
manage the development and execution of tenders effectively
review and evaluate tender proposals effectively
deliver optimum value in the development and execution of all tender projects
build effective working relationships with internal group services and external service providers
apply interpersonal communication skills to resolve workplace challenges
understand and develop business budgets
monitor and report on budget spend
understand and interpret business financial statements
make an effective and ethical contribution to hiring practices in the organization.
understand recruitment practice in the organization
understand the legal (compliance) requirements in recruitment activities in the organization
understand their duty of care to ensure the workplace is safe for work colleagues and others.
ensure employee and client information is kept secure and shared only on a "need-to-know" basis.
understand how to ensure business practices comply with ethical guidelines and anti-bribery laws
understand anti-discrimination laws during recruitment and hiring.
understand the basics of legal procedures for managing underperformance misconduct and lawful dismissal.
know how to implement policies against bullying harassment and sexual harassment.
know how to implement safe work methods ensuring proper training and conducting inductions.
ensure employee and client information is kept secure and shared only on a need-to-know basis.
understand restrictions on monitoring staff such as tracking communications or surveillance.
