Certificate in Business Communication Skills

The candidate has successfully completed the Global Professional Certificate in Business Communication Skills. The program comprises 5 online courses (of 20 hours each), and a total of 100 hours of learning. COURSE 1: INTERPERSONAL COMMUNICATION SKILLS COURSE 2: MANAGING EFFECTIVE MEETINGS COURSE 3: WRITING FOR BUSINESS COURSE 4: MAKING PROFESSIONAL PRESENTATIONS COURSE 5: BUSINESS NEGOTIATING SKILLS

Skills/Knowledge Tags

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Understand interpersonal communication models

Overcome barriers to communication

Apply active listening techniques

Apply non-verbal communication technqiues

Apply effective questioning techniques

Plan for team meetings

Control a meeting effectively

Chair effective team meetings

Take the minutes of meetings

Manage business negotiations

Deal with challenges in negotiations

Close negotiations effectively

Write effective busienss letters and emails

Describe charts and graphs in written communication

Plan and structure presentations

Deliver a presentation effectively

Develop complelling powerpoint presentations

Overcome nervousness in presentations

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