Certificate in Operations Management

The graduate has successfully completed the Global Professional Certificate in Operations Management. The program comprises 4 online courses (of 20 hours each), and a total of 80 hours of learning.


COURSE 1: DEVELOP AND MANAGE OPERATIONS PLANS

COURSE 2: MANAGING FOR EFFICIENCY AND EFFECTIVENESS

COURSE 3: MANAGING PHYSICAL RESOURCES

COURSE 4: MANAGING RISK IN THE ORGANIZATION


Skills/Knowledge Tags

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Develop comprehensive operational plans
Align operations plans with business plans
Develop aligned team performance plans
Identify physical resources requirements
Use capacity planning to inform target setting
Develop asset utilization targets
Assess capacity in resource allocation
Understand how to align procurement with operations planning
Manage security of resources
Identify maintenance requirements in operations planning
Set plans for improving operational efficiency
delegate work effectively
develop operational performance measures
Deploy operational controls to improve accountability
apply risk management in planning and manage operations
identify and plan for operational risks
apply structured risk identification and assessment
apply appropriate risk treatment to operations
implement appropriate risk control measures
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