apply active listening skills
provide constructive feedback
apply a range of feedback techniques
help employees overcome problems at work
develop creative solutions to workplace problems
demonstrate excellent personal management skills
act effectively as a role model in the organization
create a personal leadership development plan
build trusting relationships with employees
deliver presentations with confidence
Overcome barriers to communication
understand training and development
understand how to give performance feedback
understand the role of HR department
understand the importance of managing equality and diversity in the workplace
understand the principles of effective project planning and management
understand Maslow's needs hierarchy and how to apply the concepts to employee motivation and support
apply best practices in managing health safety and employee well-being in the workplace
manage the development and execution of tenders effectively
review and evaluate tender proposals effectively
deliver optimum value in the development and execution of all tender projects
build effective working relationships with internal group services and external service providers
• apply a range of interpersonal communication skills to workplace challenges
apply interpersonal communication skills to resolve workplace challenges
understand and develop business budgets
monitor and report on budget spend
understand and interpret business financial statements
