Certificate in Sales Management

The graduate has successfully completed the Global Professional Certificate in Sales Management. The program comprises 5 online courses (of 20 hours each), and a total of 100 hours of learning. COURSE 1: ESSENTIAL SALES SKILLS COURSE 2: MEETING CUSTOMER NEEDS COURSE 3: MAKING EFFECTIVE SALES PRESENTATIONS COURSE 4: BUSINESS NEGOTIATING SKILLS COURSE 5: LEADING AND MOTIVATING A SALES TEAM

Skills/Knowledge Tags

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Conduct Sales Effectively
Lead and Motivate a Sales Team
Conduct Effective Business Negotiations
Plan for successful sales engagement
Close a sale successfully
Know customer needs and how to meet them
Know how to exceed customer expectations
Understand customer legal rights
Collect and use customer feedback
Understand a range of motivation theories
Set Motivating goals for the team
Set appropriate and motivating incentives for the team
Use a range of non-financial incentives to motivate the sales team
Prepare for successful business negotiations Set
Set appropriate negotiating objectives
Bargain successfully
Deal with difficult people in negotiations
Plan for effective sales presentations
Develop and deliver persuasive sales presentations