Conduct Sales Effectively
Lead and Motivate a Sales Team
Conduct Effective Business Negotiations
Plan for successful sales engagement
Close a sale successfully
Know customer needs and how to meet them
Know how to exceed customer expectations
Understand customer legal rights
Collect and use customer feedback
Understand a range of motivation theories
Set Motivating goals for the team
Set appropriate and motivating incentives for the team
Set appropriate negotiating objectives
Bargain successfully
Deal with difficult people in negotiations
Understand and effectively use a number of sales models
Manage customer complaints effectively
Prepare for successful negotiations
Overcome challenges in business negotiations
Use proven techniques to successfully onboard new sales team members
Know to set metrics for sales team performance
Effectively manage sales team performance
Maintain successful customer relations post negotiations and sales
