Getting Started: Advanced Applicant Management

This webinar is one of several in our “Getting Started” series, built for new users aiming to become confident with Sumsub’s tools.

We’ll focus on KYC processes and demonstrate them through interactive role-plays based on real customer scenarios.

If you’ve been with us throughout other webinars, you’re doing extremely well! So, ready to handle the tricky stuff? Join us! Override decisions, handle flagged applicants, and manage risk at scale.

In 30 minutes, you’ll learn how to:

• Override decisions and request additional documents when needed
• Deal with flagged applicants and blocklists efficiently
• Set up workflows that reduce your workload
• Know when to stop trying to fix it yourself and contact support