Communication and Collaboration

Communication:

Learn  communication course online. Communication is an exchange of ideas, facts, opinions or emotions of two or more persons.

Collaboration:

Collaboration is the process of two or more people or organizations working together to complete a task or achieve a goal.

At the end of this module you will be able to:

Explain the importance of communication and collaboration

Distinguish between Assertive, Passive, and Aggressive Behavioural Styles.

Describe the key active listening techniques

State the importance of argumentation

Explain the process of conflict management

List the key practices to nurture relationships

Communicate with little or no embarrassment

Earn communications certificate online